iKohChang.com » Privacy Statement


Privacy Statement

As a visitor to our website, www.iKohChang.com, you have the right to understand our information privacy practices prior to providing us with any of your personally identifiable information.

We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personally identifiable information you voluntarily provide us. Personally identifiable information includes information that can be linked to a specific individual, such as name, address, phone number, fax number, or email address.


Information Collection and Use

When you book a hotel through our website, we ask you to provide personally identifiable information by filling out and submitting an online booking form. This information includes: your name, address, phone number, fax number, and email address. We use this information to process and book your reservation and to notify you of your reservation status by email, phone, or fax. When you return to the website, we will ask for your reservation reference or email address and may ask for other key pieces of personally identifiable information to enable you to access your reservation information.

Cookies are small pieces of information stored on your computer tied to information about you. We use both session ID (temporary) cookies, which terminate when you close your browser, and persistent cookies, which are stored on your hard drive. We use cookies for several reasons. For example, cookies allow you to login without having to type your login name each time, allowing you to simply provide your password to access the system. Cookies also enable us to track and target the interests of our users to enhance the experience on our website. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. If you choose to reject cookies, you may still use our website; however, your access to some areas of our website will be limited.

Log files collect Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring pages, exit pages, platform type, date/time stamp, and number and location on a page of clicks. We use this information to analyse trends, administer the website, track user's movement in the aggregate, diagnose problems with our servers, and to gather broad demographic information for aggregate use. This information is not linked to personally identifiable information.


Information Sharing

Although we make every effort to preserve your privacy, we may be required by law to disclose information you have provided in obtaining our travel products or services. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others.

We share your personally identifiable information with authorised service providers that perform certain functions or services on our behalf. For example, we use an outside credit card processing company and bank cheque processing company to bill you for goods and services. These companies do not have any independent right to share, store, or use the personally identifiable information we provide for any secondary purpose.


Information Security

We take steps to help protect the personally identifiable information you provide to us. For example, we use leading encryption technology to encrypt credit card numbers. We also restrict access to personally identifiable information to those employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative). In addition, the servers that store personally identifiable information are contained in a locked facility.


External Links

Please be aware that our website contains links that lead to other websites. These websites may collect personally identifiable information from you. This privacy statement does not cover the information collection practices or policies of such websites.


Privacy Statement Changes

This privacy statement was produced and posted on iKohChang.com on January 10, 2012. We reserves the right to modify or amend this privacy statement at any time and for any reason. If there are material changes to this statement or in how we will use your personally identifiable information, we will prominently post such changes prior to implementing the change.